SHIPPING AND RETURNS

At AzureFilm, we aim to provide a seamless shopping experience from start to finish. With our wide selection of high-quality 3D printing products, prompt customer service, and efficient order processing, we go the extra mile to ensure your satisfaction.

To make a process 100% clear, you can browse through this page and explore our shipping options and returns process.

Now, you can just sit back and relax as we handle the logistics! 🙂

Shipping rates

Country

Shipping rates

Free over

France - DPD FRA shipping (4-7 working days)
10.07 EUR
80,00 EUR
Austria - DPD AT shipping (3-5 working days)
6.00 EUR
80,00 EUR
Germany - DPD DE shipping (3-5 working days)
7.08 EUR
80,00 EUR
Belgium, Netherlands, Luxembourg - DPD BG NL shipping (3-5 working days)
6.95 EUR
80,00 EUR
Bulgaria - Sameday BG shipping (4-7 working days)
7.02 EUR
80,00 EUR
Czech Republic - WEDO CZ shipping (3-5 working days)
5.95 EUR
80,00 EUR
Denmark - DPD DNK shipping (4-7 working days)
9.66 EUR
80,00 EUR
Estonia - DPD EST shipping (4-7 working days)
12.10 EUR
80,00 EUR
France - DPD FRA shipping (4-7 working days)
10.07 EUR
80,00 EUR
Greece - DPD GR shipping (4-7 working days)
14.02 EUR
80,00 EUR
Hungary - GLS HU shipping (4-7 working days)
4.71 EUR
80,00 EUR
Ireland - DPD IRL shipping (4-7 working days)
11.80 EUR
80,00 EUR
Latvia, Lithuania - DPD LT shipping (4-7 working days)
14.02 EUR
80,00 EUR
Poland - InPost POL shipping (3-5 working days)
5.86 EUR
80,00 EUR
Portugal - DPD PT shipping (4-7 working days)
11.80 EUR
80,00 EUR
Slovakia - GLS SK shipping (3-5 working days)
4.98 EUR
80,00 EUR
Spain - DPD ESP shipping (4-7 working days)
14.02 EUR
80,00 EUR
Sweden - DPD SWE shipping (4-7 working days)
14.02 EUR
80,00 EUR
Slovenia - DPD dostava (2-3 delovne dni)
4.90 EUR
80,00 EUR
Croatia - GLS delivery (2-3 days)
5.76 EUR
80,00 EUR
Italy - GLS delivery (2-3 days)
5.90 EUR
80,00 EUR
Romania - Sameday RO shipping (4-7 working days)
5.12 EUR
80,00 EUR

RETURNS

Sometimes it can happen that selected products don’t entirely meet our expectations or we change our mind about them. No problem, you can always return an ordered product within 14 days of the delivery.

Here are the 3 simple steps on how to make the return of the product.

  1. Let us know about the return After your package has been delivered but you are not perfectly happy with your order and wish to make a return, please contact us within 14 days from the delivery. You can inform us via e-mail address info@azurefilm.com
  2. Fill in the form and prepare the package Fill in all the fields of the Return form and safely package your parcel. The products have to be returned in original packaging, undamaged and unused. Besides the return form and the product, you need to also attach the original invoice

    The products need to be inserted into additional protective wrapping to protect the original product packaging (e.g. cardboard box). Send or bring the package to AzureFilm d.o.o., Orleška 16, 6210 Sežana, Slovenia.

    The returned products have to be delivered to us within 30 days since you received the package.

  3. Money refundWhen the package has been delivered to AzureFilm, the product will be examined for possible damages and defects. If everything is ok with the returned products, you will be reimbursed for your payment in max 14 days since we get all the needed documents and the product.